From Warehousing to Delivery – Complete Operational Solutions

Fulfillment services designed for omnichannel sales

We offer a full range of logistics services – from goods-in and allocation, through picking, packing, and delivery management, to returns handling. Every solution is designed to support sales growth and allow for scaling operations without infrastructure investment. Leveraging the resources of the SQS Group “be smart”, we combine logistics, process, and staffing competencies into a single cooperation model.

Explore our services

E-commerce & Social Commerce Fulfillment

All processes related to preparing, shipping, and delivering your customers’ orders in one place.

Full operational and technological support for online stores and sellers – from warehousing and order picking to domestic and international deliveries. We tailor the scope of services to the specific nature of the Client’s business every time.

Example scope:

  • Goods-in and quality control
  • Warehousing and inventory management
  • Order picking and packing
  • Kitting and co-packing
  • Labeling and barcoding
  • Repackaging and shipment personalization
  • Returns and complaints management
  • Reporting and inventory monitoring
  • B2C/B2B delivery
  • Support for industry standards (e.g., Amazon FBA)
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Contract Logistics: Trade Goods & POSM

We execute a full spectrum of activities, including: transport management to and from the warehouse, warehousing, order picking, parcel distribution (courier and postal), B2B/B2B2C pallet distribution, modern trade deliveries (GS1), quality and quantity control, storage, and various other VAS (Value Added Services).

Example spectrum of activity:

  • Finished Goods: Trade goods intended for sale in traditional channels (retail and wholesale) or modern trade (discount stores, hypermarkets).
  • POSM: Marketing materials supporting promotional campaigns (Digital, TV) at points of sale.
  • Spare Parts: An essential element of the sales process, customer, and post-sales services. Spare parts logistics is crucial for maintaining high product standards and building brand trust.
  • Marketing Support: For Procurement and Trade Marketing departments, as well as directly for sales representatives.
  • Value-Added Services (On-Product): Labeling, barcoding, serial number scanning, co-packing, expiry date management, FIFO and LIFO management.
  • VAS (Operational): Sales process administration, procurement outsourcing, customer care, and repair services.
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Distribution / Delivery

Through our own integration system, we provide our Clients with access to the offers of over a dozen local and global transport market leaders.

Scope:

  • Courier, parcel, and pallet shipments
  • Postal shipments
  • PUDO points
  • Parcel lockers
  • Dedicated transport

Transshipment HUB (Cross-dock) & Customs Agency

  • FCL/LCL container devanning
  • LTL/FTL/parcel transshipments
  • Storage in Temporary Storage Facilities (MCS) and Bonded Warehouses
  • Returns consolidation
  • Virtual address for returns consolidation

In cooperation with one of the most recognized Customs Agencies in Poland, we offer our Clients the possibility of performing operations in Bonded Warehouses and Temporary Storage Facilities (MCS) using the AEO certificate.

We hold an EORI number, authorizing us to act as both exporter and importer. We offer comprehensively equipped, modern Class A+ warehouses.

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Workforce Management

A comprehensive approach to planning, organizing, and optimizing team performance. We help our Clients effectively manage human resources, increase productivity, and ensure operational continuity while reducing costs by delegating partial or entire processes. Our solutions support both daily work management and long-term staffing planning.

We offer:

  • Team planning and scaling
  • Training and onboarding
  • Ensuring operational continuity
  • Rota and work schedule planning
  • Resource demand forecasting
  • Time and attendance tracking
  • Labor cost optimization
  • Data-driven decision support for managers
  • Performance-based compensation systems
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Consulting & Logistics Process Outsourcing in Client Units

We offer comprehensive consulting and outsourcing for logistics processes carried out directly within the Client’s structures. We support organizations in the analysis, optimization, and operational management of logistics – increasing efficiency, reducing costs, and improving service quality. Our teams work within Client Units, taking responsibility for selected areas or end-to-end logistics processes.

Example scope of services:

  • Audit and analysis of logistics processes (as-is / to-be)
  • Design and optimization of logistics processes and material flows
  • Outsourcing of selected logistics functions or full operational processes
  • Warehouse and operation management within Client structures
  • Optimization of logistics costs and KPIs in relation to SLAs
  • Creating internal SLAs in relation to KPIs
  • Implementation and standardization of operational procedures (SOP, R&R, instructions, work standards, RACI matrix, etc.)
  • Support in the implementation and development of WMS / TMS / ERP systems
  • Managing logistics teams on the Client's side
  • Employee training and know-how transfer
  • Continuous process improvement (Lean, Kaizen, Six Sigma within logistics)
  • Change management and support in scaling logistics operations